Gentle Souls by Kenneth Cole Women's Lancine Woven Pumps

SHIPPING

Once an order has been received, it will be confirmed within 2 business days. From there, the order will be packed and shipped out within 3 business days. The delivery will depend on the carrier's capacity. All items are shipped from the U.S. unless specified. Select items are shipped from Europe, and shipping transit details are listed on product description. All items will have tracking provided.

GENERAL RETURNS

Returns must be submitted within 7 days of the date of receipt.  Buyers must initiate the return of the item within six (6) days of receiving the return shipping label. All refunds will be submitted via the original payment method used when your placed order. If you wish to return an item, please visit our online Return Portal Here.

Items must be unworn, unwashed and in their original condition. We will not accept returns that have been worn (more than for sizing), laundered or altered in any way. Items must have original tags.